Creating opportunities for actors interested with sustainable development, environment and tourism, to partner with organizations according to specific calls and programs.
InSET has been active in the field of EU and Western Balkan programs, with the aim of creating opportunities for actors interested with sustainable development, environment and tourism, to partner with organizations according to specific calls and programs.
The action of InSET consists of gathering information on organizations and actors with common interests, raising communication between actors and completing action towards partner bilateral agreement, or partner completed form and delivery to lead partner. The database of actors and stakeholders is raising and also the partnerships between the organizations are various including other NGO-s , Universities, Institutes and Municipalities or important Commercial Associations.
The networking that have been supported by InSET for EU programs are the following:
The Albanian coastline and mainly the South Coast is intended to be one of the most visited destinations especially by foreign tourists in the near future be. But its beauties, beaches, landscapes, and continually improving infrastructure will not suffice upon satisfying foreign tourists. A very important component is the service.
The quality of tourist services in the Albanian tourist supply sector has been identified as one of the:
Hotels and restaurants currently have staff problems with regard to service quality, even the ones that claim the best service along the Albanian coast, especially in the Southern Albania. This is accepted by the structures’ administrators/ managers themselves and also by the heads of the local administration such as Labor Office, Vocational Training Center, local government leaders, etc. From this point of view, a vocational training (link) tour was conducted in the hottest regions of maritime tourism: Vlora, Himara, Saranda, for training the staff of some of the main hospitality structures in these region as well as some applicants awaiting seasonal employment at the labor offices, in order to improve tourist services .
In this situation the project “Vocational Training in Tourism” offers: Professional training for employees related to customer service at hotel-bars-restaurants, teaching them some essential elements that will improve the relocation of daily operations thus contributing to improving customer service.
Training areas for seasonal or permanent workers, applicants at the employment offices, pupils or students include:
Networking is part of InSET activity, since it relies on the technical board, the 20 years of experience as consultants and professors in the fields of sustainable development, environment and especially tourism. Future action for developing partnerships and networking will take place in the framework of Horizon 2020, Interreg, IPA CBC, as well as other EU calls.